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🏀How the NBA is transforming accessibility for visually impaired fans
Breaking barriers—NBA arenas bring every moment to life for visually impaired fans through touch and innovation.
👋 Welcome to fan:pulse: Industry Updates! Each week, we bring you the smartest news in sports fan engagement, plus a spotlight on one AI tool shaping the future of sports fandom. Let’s decode the trends and tech shaping tomorrow’s sports experience.


📰 Industry News Feature
How NBA Teams Are Empowering Visually Impaired Fans With Haptic Technology

Image Source: Jason Quick
The NBA has taken a bold step in making basketball truly inclusive, harnessing haptic technology to revolutionize the experience of visually impaired fans. Thanks to innovative OneCourt devices, fans are no longer just passive listeners—they’re engaged participants, able to feel every pass, block, and score in real-time, right at their fingertips.
First-Of-Its-Kind Deployment
In January 2025, the Portland Trail Blazers became the first major professional sports team to offer OneCourt’s haptic devices at every home game, setting the standard for accessibility in sports.
The Sacramento Kings, Phoenix Suns, and Philadelphia 76ers have since joined, expanding the reach and impact of this technology.
Nearly every Blazers home game now sees at least one device checked out—demonstrating strong, ongoing demand among low-vision fans.
Game-Changing Engagement
The device features a tactile outline of a basketball court, vibrating in real time based on live ball and player movement—powered by visual tracking from up to 20 in-arena cameras.
Vibration intensity ramps up for major plays like three-pointers or steals.
An accompanying earpiece provides audio game updates, combining sensory feedback for deeper immersion.
Quick setup: Most users master the device after a short, 2-minute tutorial, making it accessible for all ages and tech comfort levels.
Access and Cost
Devices are provided free at arenas, courtesy of sponsors like Ticketmaster.
Current device counts: Portland and Sacramento offer 5 per game; Phoenix offers 10, with numbers set to grow alongside demand.
Outcomes and Impact
Before haptic devices, fans like Brian Vu attended just one game a year. Now, they expect to attend five or more, citing a stronger sense of belonging and the ability to celebrate alongside fellow fans.
The technology benefits families and friends, as group participation requires less narration from companions.
Key Statistics
Statistic/Fact | Detail |
---|---|
First team to deploy | Portland Trail Blazers (Jan 2025) |
Game comprehension boost | 74% higher with haptic tech + audio vs radio alone |
Number of devices per game | 5 (Portland, Sacramento), 10 (Phoenix) |
Attendance impact | Nearly every home game features at least one device in use |
Vision impairment market | 1 million blind Americans, 6 million with significant vision loss |
Barriers to match attendance | 73% of visually impaired fans avoid matches due to accessibility issues |
Arena expansion | 76ers and other teams are actively joining |
Future scalability | Devices adaptable for other sports; at-home units in development |
Broader Inclusion & Future Potential
The success in NBA arenas has inspired other leagues—including baseball and hockey—to pilot tactile tech.
Research from the CDC highlights an untapped market of 7 million Americans with significant vision loss, underscoring the importance of continued innovation.
Other venues are exploring scalable, multi-sport solutions, with plans for at-home accessibility on the horizon.
Fan Testimonial
“I used to rely on friends to describe every play; now, I feel the game myself and cheer with the crowd. For the first time, I feel like a real fan.”
— Brian Vu, Trail Blazers fan (Brian is the fan in the Article image)
Conclusion
By making live sports truly accessible, NBA teams are not only embracing new technology—they’re enriching communities and proving that everyone deserves to feel at home in the stands.


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