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- #01 Sports Fan Engagement Campaign and Featured AI Tool - FanKave
#01 Sports Fan Engagement Campaign and Featured AI Tool - FanKave
In this week's edition we revisit MLB's Virtual Ballpark campaign and feature FanKave as the AI tool of the week.

✋Welcome to Feature/Future powered by The Fan Pulse. In this edition of Feature/Future, I highlight a notable Fan Engagement campaign, and for the Future section, I focus on an AI tool that is shaping the future of Sports Fan Engagement.


MLB Virtual Ballpark

📍 Rights Holder: Major League Baseball (MLB)
📱 Platform: Virtual Ballpark (powered by Improbable)
🏆 Competition: 2024 MLB Regular Season – Wednesday Night Games (September)
🔍 The Initiative
In Fall 2024, MLB revived its Virtual Ballpark to bring fans closer to live games in a fully immersive way. Every Wednesday night in September, fans could enter a 3D digital ballpark to experience a live, synced animation of the game, interact with others via spatial audio, and explore hidden Easter eggs. The experience was gamified through points that could be redeemed for digital jerseys, while a new party system allowed friends to watch “together,” transforming the watch-party into a shared virtual stadium simulation.
💡 Why It Worked
✅ Combined live sports with immersive technology, making streaming more interactive than passive viewing.
✅ Gamification (points + Easter eggs) kept fans engaged throughout the broadcast.
✅ Spatial audio and group watch features replicated the communal atmosphere of a real ballpark.
✅ Exclusive digital rewards (team jerseys) created added incentive and loyalty.
✅ Positioned MLB as an innovator in blending sports, gaming, and metaverse experiences.
📊 Outcome
While official numbers haven’t been disclosed, the Virtual Ballpark generated buzz as one of MLB’s most innovative digital activations of 2024. It reinforced MLB’s image as a tech-forward league and created new fan engagement touchpoints beyond linear broadcasting. The initiative allowed MLB to experiment with digital merchandise, fan co-viewing experiences, and gamified loyalty, laying a foundation for future monetization opportunities in immersive platforms.


FanKave

👀 What is FanKave?
FanKave is an AI-powered fan engagement platform built to turn audiences into active participants. From stadiums to conferences, it helps brands, rights holders, and sponsors monetize fan interaction by transforming real-time social content into immersive experiences.
✨ USP: AI-curated social + modular engagement tools = authentic fan-first activations at scale.
🛠️ The Product in 5 Points
📊 Visual Stats & Highlights → Real-time branded social & event displays
🎮 Interactive Games → Trivia, predictions, polls, quizzes
🎤 Live Q&As / AMAs → Moderated fan-to-host interactions
🤳 Virtual AR Photo Booth → Branded, shareable fan moments
🤖 AI-Powered Curation → Automatically selects the right content at scale
⚡ Features & Functionality
Real-time social aggregation across platforms
Plug-and-play fan engagement modules
Cross-channel (stadium screens, web, mobile, digital signage)
Sponsorship-ready formats for activations
Data insights from fan interactions for ROI measurement
👨💻 Who’s Behind It?
FanKave was founded in Silicon Valley by ex-Netflix and Microsoft talent. 🚀
(Team profiles aren’t listed publicly, but the pedigree is strong.)
📚 Case Studies
Cisco Live: Managed 1,000+ sessions for 35K attendees with social-driven engagement.
Pure Storage: Built its biggest event by putting social media at the center.
NBA All-Star Weekend: Activated 100K fans with immersive social content across a 30,000 sq ft venue.
💡 Why It Matters for Marketers & Sponsors
Fans move from passive viewing → active participation
Interactive touchpoints = more data + more sponsor value
Sponsor activations feel native, not forced
Flexible, scalable toolkit for any event size
Translates engagement into monetizable ROI
🗣️ Key Quotes
💬 “Significant improvement in fan engagement and interaction!” – Scott McKibben, CEO, Oracle Arena
💬 “Authenticity of the user stories automatically selected at scale…is a big hit with our audience!” – Rob Neumann, Cisco
💬 “Social Leaderboard made engagement fun and competitive as we saw increased attendee engagement.” – Ian Wikramanayake, Pure Storage
🚀 The Takeaway
FanKave is more than just a content wall—it’s an AI engagement engine.
If you’re a sports marketer or sponsor, the message is clear:
👉 Authentic fan experiences = measurable sponsorship ROI.



ABOUT MEFor the past decade, I’ve explored how sports and culture inspire fan passion — and how to turn that passion into deeper engagement. From the Indian sports business to global football, cricket, and music projects, I share practical insights to help others connect with fans in meaningful ways. ✍️ Nilesh Deshmukh |
