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#01 Sports Fan Engagement Campaign and Featured AI Tool - FanKave

In this week's edition we revisit MLB's Virtual Ballpark campaign and feature FanKave as the AI tool of the week.

Welcome to Feature/Future powered by The Fan Pulse. In this edition of Feature/Future, I highlight a notable Fan Engagement campaign, and for the Future section, I focus on an AI tool that is shaping the future of Sports Fan Engagement.

MLB Virtual Ballpark

📍 Rights Holder: Major League Baseball (MLB)
📱 Platform: Virtual Ballpark (powered by Improbable)
🏆 Competition: 2024 MLB Regular Season – Wednesday Night Games (September)

🔍 The Initiative


In Fall 2024, MLB revived its Virtual Ballpark to bring fans closer to live games in a fully immersive way. Every Wednesday night in September, fans could enter a 3D digital ballpark to experience a live, synced animation of the game, interact with others via spatial audio, and explore hidden Easter eggs. The experience was gamified through points that could be redeemed for digital jerseys, while a new party system allowed friends to watch “together,” transforming the watch-party into a shared virtual stadium simulation.

💡 Why It Worked


Combined live sports with immersive technology, making streaming more interactive than passive viewing.
Gamification (points + Easter eggs) kept fans engaged throughout the broadcast.
Spatial audio and group watch features replicated the communal atmosphere of a real ballpark.
Exclusive digital rewards (team jerseys) created added incentive and loyalty.
Positioned MLB as an innovator in blending sports, gaming, and metaverse experiences.

📊 Outcome


While official numbers haven’t been disclosed, the Virtual Ballpark generated buzz as one of MLB’s most innovative digital activations of 2024. It reinforced MLB’s image as a tech-forward league and created new fan engagement touchpoints beyond linear broadcasting. The initiative allowed MLB to experiment with digital merchandise, fan co-viewing experiences, and gamified loyalty, laying a foundation for future monetization opportunities in immersive platforms.

FanKave

👀 What is FanKave?

FanKave is an AI-powered fan engagement platform built to turn audiences into active participants. From stadiums to conferences, it helps brands, rights holders, and sponsors monetize fan interaction by transforming real-time social content into immersive experiences.

 USP: AI-curated social + modular engagement tools = authentic fan-first activations at scale.

🛠️ The Product in 5 Points

  • 📊 Visual Stats & Highlights → Real-time branded social & event displays

  • 🎮 Interactive Games → Trivia, predictions, polls, quizzes

  • 🎤 Live Q&As / AMAs → Moderated fan-to-host interactions

  • 🤳 Virtual AR Photo Booth → Branded, shareable fan moments

  • 🤖 AI-Powered Curation → Automatically selects the right content at scale

⚡ Features & Functionality

  • Real-time social aggregation across platforms

  • Plug-and-play fan engagement modules

  • Cross-channel (stadium screens, web, mobile, digital signage)

  • Sponsorship-ready formats for activations

  • Data insights from fan interactions for ROI measurement

👨‍💻 Who’s Behind It?

FanKave was founded in Silicon Valley by ex-Netflix and Microsoft talent. 🚀
(Team profiles aren’t listed publicly, but the pedigree is strong.)

📚 Case Studies

  • Cisco Live: Managed 1,000+ sessions for 35K attendees with social-driven engagement.

  • Pure Storage: Built its biggest event by putting social media at the center.

  • NBA All-Star Weekend: Activated 100K fans with immersive social content across a 30,000 sq ft venue.

💡 Why It Matters for Marketers & Sponsors

  • Fans move from passive viewing → active participation

  • Interactive touchpoints = more data + more sponsor value

  • Sponsor activations feel native, not forced

  • Flexible, scalable toolkit for any event size

  • Translates engagement into monetizable ROI

🗣️ Key Quotes

💬 “Significant improvement in fan engagement and interaction!”Scott McKibben, CEO, Oracle Arena

💬 “Authenticity of the user stories automatically selected at scale…is a big hit with our audience!”Rob Neumann, Cisco

💬 “Social Leaderboard made engagement fun and competitive as we saw increased attendee engagement.”Ian Wikramanayake, Pure Storage

🚀 The Takeaway

FanKave is more than just a content wall—it’s an AI engagement engine.
If you’re a sports marketer or sponsor, the message is clear:
👉 Authentic fan experiences = measurable sponsorship ROI.

ABOUT ME

For the past decade, I’ve explored how sports and culture inspire fan passion — and how to turn that passion into deeper engagement. From the Indian sports business to global football, cricket, and music projects, I share practical insights to help others connect with fans in meaningful ways.

✍️ Nilesh Deshmukh